SSD Install Issue AK-41


  • Hello,

    I'm trying to install a new Samsung 2TB SSD in my AK-41 mini pc.  However I'm running into the issue of the motherboard not recognizing it via the SATA connection on the motherboard.

    I have confirmed that the SSD is operational by setting it up and formatting using a USB to SATA tool and using on another pc.


    I have confirmed that the SATA cable on the AK-41 motherboard is operational by plugging in an old 2.5 HD and BIOS detected it.


    So the issue is purely the motherboard not detecting the SSD on the AK-41.

     

    Any suggestions would be appreciated.


    Thank you.



  • @Mei  

    I did not purchase through this store but rather through Amazon. I'm just looking for technical support.


  • @Mei  

    Can I PM the order number to you or should I send to a specific email?


  • I am having a similar problem on the same model: AK-41. I installed a second 500GB M.2 SSD in the available slot, and it is not being recognized, or at least does not appear in the drive list through Windows. WHAT SHOULD I DO?


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