FAQs

General Settings

Please press the "Del" while the device start up (just the AWOW logo shows), and you'll enter the BIOS settings. 

https://1drv.ms/b/s!AoAfRQhtPf7uhuYPYoCAOm_khamaSQ?e=TM83et

Tutorial video: https://1drv.ms/v/s!AoAfRQhtPf7uhuEKpfRG8QxXKK7ivg?e=71exvn

Tools: https://1drv.ms/u/s!AoAfRQhtPf7uhddnaVlmQLjff4sFAA?e=nUdLdK

Notes (be sure to watch):https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1

1.https://awowtech.com/blogs/news/media

2.https://www.youtube.com/channel/UC8hUYyF7NyQkWIer4UPKvQA/featured

The product key for new computers that come preinstalled with Windows 10 has the product key stored within the motherboard firmware. Users can retrieve it by issuing a command from the command prompt.(check more detail...)

Probably, you may enabled the hybrid sleep mode, please try to change the setting as the following methods (get more information...)

Sometimes, the Windows can not be activated automatically due to the internet connection or activating server problems. Usually, the error code may be 0xC004C003, 0xC004F050, 0xC004E016...(get more information...)

Sometimes, you may not log in the Windows system for some unexpected reasons:

such as showing "Default user name"(may caused by the abnormal power-down), or forgot the user password.

You can reset the Windows 10 as the attached guide: how to reset Windows on log-in interface

Please click here and follow the guide to change the keyboard layout settings.

Sure, AWOW StickCherry PC Stick certificated by ALLION lab, and support the smartersign digital signage solution.

Digital Signage Guide: digitalsignage-selling-guide_final



You can just reinstall the Windows OS as you need by using the corresponding OS image files we provide, please get more detail information here...

It's caused by the "Overscan" function in the TV (HDTV), please disable the function in TV(HDTV) settings. get more information about the issues...

TABLET

When the screen is frozen, the program is stuck, the screen is unresponsive, the power is off and on, etc., you can use the reset hole to restart the tablet. Video tutorials

(This button is located near the power on button or the volume button of the tablet, you need to use a toothpick to press it.)

When the programme frequently crashes, the system switches off and on for no reason, the system stalls and some functions are not working properly, try resetting the tablet.
Video tutorials

(The "Reset" option in the system settings allows you to restore the factory settings.)

If you have forgotten your PIN, you can contact customer service for a solution.

Please click here and follow the guideline to enter the recovery mode for Funtab 701/801/1001

MINI PC

Video Tutorials Download:https://1drv.ms/v/s!AoAfRQhtPf7uhuEJfF1q000BCQ3mmw?e=1vlNGq

Write SN on settings: https://docs.qq.com/doc/DTGttVmhlWlJSTEd0

Please click to download,tools for writing SN: https://1drv.ms/u/s!AoAfRQhtPf7uhtlwQSYUVFYcJnZKyQ?e=JSPBvC

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode(get more information...)

LAPTOP

Please click here and follow the guide to change the physical keyboard layout settings.

Please press the "F7" while the device start up.

Please click this and following the guides to fix the VT11 keyboard issue.