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Please press the "Del" while the device start up (just the AWOW logo shows), and you'll enter the BIOS settings. 

Please press the "F7" while the device start up.

Probably, you may enabled the hybrid sleep mode, please try to change the setting as the following methods (get more information...)

You can just reinstall the Windows OS as you need by using the corresponding OS image files we provide, please get more detail information here...

It's caused by the "Overscan" function in the TV (HDTV), please disable the function in TV(HDTV) settings. get more information about the issues...

Sure, AWOW StickCherry PC Stick certificated by ALLION lab, and support the smartersign digital signage solution.(get more information...)

Windows 10 in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows 10 in S mode. There's no charge to switch out of S mode(get more information...)

Sometimes, the Windows can not be activated automatically due to the internet connection or activating server problems. Usually, the error code may be 0xC004C003, 0xC004F050, 0xC004E016...(get more information...)

The product key for new computers that come preinstalled with Windows 10 has the product key stored within the motherboard firmware. Users can retrieve it by issuing a command from the command prompt.(check more detail...)

Sometimes, you may not log in the Windows system for some unexpected reasons:

such as showing "Default user name"(may caused by the abnormal power-down), or forgot the user password.

You can reset the Windows 10 as the attached guide: how to reset Windows on log-in interface

Please click this and following the guides to fix the VT11 keyboard issue.